Terms & Conditions of Platform Use

Definitions and Interpretation

In this Terms & Conditions document, the following words and expressions carry the meanings stated below, unless the context requires otherwise:

• "Platform" refers to the islot website accessible at https://islot.wine along with all digital services available on it.
• "User" or "Member" refers to any individual who has validly registered an account on the islot Platform.
• "Account" means the personal account registered by a User to access islot services.
• "Balance" refers to the total cash amount held in a User's account at any given time.
• "Bonus" means any incentive, additional credit or promotion credited to a User's account in accordance with the conditions set out.
• "Wagering Requirement" refers to the number of times a bonus amount must be turned over through wagering before winnings from that bonus are eligible for withdrawal.
• "Real Money" means actual funds deposited by a User through a valid payment method, excluding any bonuses.

Account Eligibility

islot operates as a responsible online gambling platform. To register and use this service, Users must meet all of the following eligibility requirements:

• Be at least 21 years of age at the time of registration.
• Be residing in a location where access to online gambling platforms is not explicitly prohibited by local laws applicable to the User.
• Register as a private individual and not as a representative of a business entity or company.
• Not be on a self-exclusion list imposed either by the User themselves or by the platform.
• Not have another active account under islot — only one account per individual is permitted.

Registration and Verification

During the registration process, Users are required to provide accurate, current and complete information. Users are fully responsible for the accuracy of the information provided.

islot carries out an identity verification process (Know Your Customer) as part of its compliance with international security and licensing requirements. This process may involve:

• Submission of a copy of a valid identity card (MyKad) or passport.
• Proof of residential address such as a recent utility bill or bank statement.
• Verification of the payment method used for deposits.
• Any other additional information that may be requested based on current requirements.

Failure to complete identity verification within the stipulated period may result in a temporary restriction or closure of the account. All information submitted is subject to the islot Privacy Policy.

Deposits and Payment Methods

islot supports a range of deposit methods suited to Malaysian users. The minimum deposit per transaction is RM30 regardless of the payment method chosen.

Available deposit methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrencies including USDT, BTC and ETH. All deposits must be made using a payment method registered in the User's own name.

• Deposits from third-party accounts are not accepted under any circumstances.
• islot does not charge any processing fees for deposit transactions.
• Any fees charged by third-party payment providers are the User's sole responsibility.
• Funds will only be credited to the account after payment confirmation is successful.

Withdrawals

Users may withdraw their real money balance at any time, subject to the following conditions:

• The minimum withdrawal amount per transaction is RM50.
• Full identity verification is a mandatory requirement before any withdrawal is processed.
• Withdrawals will only be processed to the same or equivalent payment method used for the deposit, in the name of the registered User.
• The standard withdrawal processing time is between 10 to 45 minutes after the request is approved.
• Withdrawal of bonus funds that have not met the wagering requirement is not permitted.

islot reserves the right to delay or hold a withdrawal for investigation purposes if there are signs of unusual or suspicious activity in the account concerned.

Bonuses and Promotions

islot offers various bonus programmes to members, subject to the specific terms of each promotion. All credited bonuses must be used for wagering and may not be transferred to other users.

Welcome Bonus: New users are eligible to receive a first deposit bonus of 120% up to a maximum of RM1,000. This bonus is subject to a wagering requirement of 25 times the bonus amount received:

• Example: Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering requirement RM120 × 25 = RM3,000
• Example: Deposit RM1,800 → Bonus RM1,000 → Balance RM2,800 → Wagering requirement RM1,000 × 25 = RM25,000

• Bonuses cannot be withdrawn as cash — only winnings after the wagering requirement has been met are eligible for withdrawal.
• Wagering requirements must be met within the period set by islot; failure to do so will result in the bonus and any related winnings being forfeited.
• islot reserves the right to modify, suspend or withdraw any promotion at any time with reasonable notice.

Game Rules

All games available on islot are governed by their own rules, which can be found within the respective game interface. Users are responsible for understanding the rules of each game before placing a bet.

• Game results for all slots, live casino and sports betting are final once updated in the system.
• For sports and esports betting, the odds displayed at the time of placing a bet are the applicable price — any change in odds after the bet slip is accepted does not affect existing bets.
• islot reserves the right to void or declare invalid any bet resulting from a technical error, odds display error or circumstances beyond the platform's control.
• Bets placed after the actual result has occurred but before the system has been technically updated will be voided and the stake returned.

User Conduct

All users are required to use the islot platform in good faith and to comply with all applicable rules. The following conduct is strictly prohibited and may result in account suspension or closure without notice:

• Use of automated software, bots or any tool designed to manipulate the gaming system.
• Collusion between two or more users to gain an unfair advantage in poker or live table games.
• Abuse of promotions, including registering multiple accounts to claim bonuses repeatedly.
• Any form of money laundering or use of funds from questionable sources.
• Sending harassing, threatening or unlawful communications to the islot support team.
• Sharing an account with another person or allowing someone else to use your account.

Account Closure and Suspension

Users may request self-closure of their account at any time through islot's support channels. Self-exclusion requests will be processed immediately and the account will not be accessible again during the period chosen by the User.

islot also reserves the right to unilaterally suspend or close an account in the following circumstances:

• There is clear evidence or strong indication that the User has violated any provision of these terms.
• The registration information provided is found to be false or misleading.
• The account has been inactive beyond the period set by the platform's policy.
• Legal compliance requirements or instructions from relevant authorities.

Limitation of Liability

islot is responsible for data security, platform integrity and the handling of User funds in accordance with the standards of its obtained international licence. However, islot is not liable for:

• Losses resulting from internet disruptions, device failures or network issues beyond the platform's control.
• Unfavourable game outcomes, including financial losses in any game available on the platform.
• Losses resulting from a User sharing their account password with a third party.
• Any changes in laws or policies that affect the accessibility of the service in certain regions.

Users access the islot platform at their own risk and acknowledge that gambling involves an element of financial risk.

Amendments to Terms

islot reserves the right to update, amend or improve these terms and conditions at any time. Amendments will take effect immediately upon publication on the islot website.

Users are encouraged to check this page periodically for the latest version. Continued use of the platform after an amendment is published will be considered acceptance of the updated terms.

For amendments that are material and significant, islot will endeavour to inform Users through appropriate channels, including in-account notifications or email.

Applicable Law

The islot platform operates under an international licence. These terms and conditions are governed in accordance with the laws applicable to that international gambling licence.

Any dispute between a User and islot will first be addressed through direct negotiation with the support team. If a resolution is not reached, the dispute will be referred to the arbitration mechanism established by the relevant licensing body.

Malay and English are the official languages of this document. In the event of any inconsistency between the two versions, the English version will prevail for legal interpretation purposes.